At Hamiltons, we maintain the highest professional standards by conforming to the guidelines set by the industry's leading bodies, including The Property Ombudsman.
As well as being a member of The Property Ombudsman for both Sales & Lettings, we are also a member of The National Association of Estate Agents (NAEA) and Safe Agent.
This means that we are answerable for our actions, and that you can be confident that you are working with a respectable and reputable business, with your interests at heart.
As a full member of NAEA (under the umbrella of the NFOPP), we are governed by the Principles of Professional Conduct that provide a framework of ethical and professional standards that exceed any current legislation.
All client and tenant monies are kept in a designated client account and are covered by the NAEA bonding scheme, thus ensuring protection from the misappropriation of money belonging to a landlord or tenant.
We have a full Professional Indemnity Insurance which covers us for loss or damage to the landlord and/or tenant caused by human error or negligence on the part of our staff or management which results in a claim for compensation for financial loss or damage relating to the tenancy.
'As well as being members of NAEA we employ a national firm of solicitors who specialise in lettings and property law. We have immediate access to expert legal advice if it is ever needed and this advice is passed onto our landlords free of charge.
All our legal documents including tenancy agreement and notices have been assessed and approved.
At Hamiltons, we constantly monitor new legislation and ensure that our procedures comply with the latest regulations